Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact details (email address, phone number)
• Business information when you enquire about our services
• Messages and communications you send to us
• Information provided through our website contact forms

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Deliver the services you request
• Send you relevant updates about your project
• Improve our website and services
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. For detailed information about the cookies we use, please see our Cookies Policy.

4. Third-Party Services

We may use third-party services that collect information, including:

• Google Analytics for website traffic analysis
• PostHog for product analytics and understanding how visitors use our website
• Hosting providers to deliver our website
• Email service providers for communications

These services have their own privacy policies governing their use of your information.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (the “right to be forgotten”)
• The right to restrict processing
• The right to data portability
• The right to object to processing

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.